Contact Us

How to get in touch

Just call us at 1-800-288-8281, Monday through Friday, 8 a.m. – 9 p.m. EST.

Contact Primo Brands Delivery

For delivery information, call 1-844-877-5899, Monday through Friday, 8 a.m. – 5 p.m. EST. Also, visit the Primo Brands delivery website or download the ReadyRefresh My Water+ app (Apple or Android) to your device.

Apply for a Donation or Sponsorship

For information, email BTB Product Donations.