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You Asked, We Answered.

Some questions about our still and sparkling bottled water pop up time and time again. So we’ve taken the time to answer some popular ones here to make things easier. If you’re curious about something you don’t see, ask us on our contact page. It’s always nice to hear from you.

Water Quality

What’s the difference between purified and spring water?

To be labeled “spring water,” it has to come from naturally occurring spring sources (which Zephyrhills® Brand Natural Spring Water does). We put our spring water through a 10-step quality process. Purified water, on the other hand, often comes from a municipal source. Then it’s purified before it’s bottled.

What’s the difference between tap water and spring water?

Spring water comes from a naturally occurring spring source (in our case, in Florida). Tap water comes from municipal sources, and the treatment varies from town to town. With Zephyrhills® Brand Natural Spring Water, you know you’re always getting fresh-tasting local spring water.

What is the shelf life of bottled water?

We don’t have an expiration date on our bottles — just a "Best By" date. To figure out the “Best By” date, find the letters “BB” one inch above or below the label (depending on where your bottle was made).

Zephyrhills® products have the following “Best By” dates:

  • Sparkling 1.0L PET: 12 months from manufacturing date
  • Sparkling 0.5L PET: 9 months from manufacturing date
  • Still (non-carbonated): 18 months from manufacturing date

What’s the best way to store my Zephyrhills® Brand 100% Natural Spring Water products?

It’s no big secret — handle them like any other food product. Just because Florida can be hot doesn’t mean your water bottles should be. Keep them at a moderate temperature in a cool, clean shaded location and away from detergents, cleansers and other strong-smelling chemicals or products (like yesterday’s mackerel).

How can I obtain a mineral analysis or your water quality report?

Great question! We keep our bottled water quality reports (based on independent testing from certified labs) right here. We make them available because we like to be just as transparent as our water.

How do you ensure the quality of your bottled spring water? Is spring water safe?

We go through a step-by-step process (10 steps to be exact) to provide an all-around great product, from quality to taste. See how we keep our water high-quality every step of the way in our Water Quality Report.

Does your spring water contain fluoride?

Nope – we no longer sell fluoridated water. You can learn more about our water straight from our Water Quality Reports.

What is the pH of spring water?

It’s not always exactly the same, since natural spring water changes depending on a handful of factors. Our bottled spring water comes from five different spring sources, so their pH levels may differ from bottle to bottle. You can download our Water Quality Report to identify the pH range that we typically see from the various spring sources.

What are the benefits of natural spring water?

Natural spring water comes from the earth, which means it has naturally occurring minerals that are unique to the individual source. That’s what gives it that fresh taste we all love so much. Plus, sourcing from local springs means we employ local Floridians (which we think is pretty cool).

Is spring water filtered? Is spring water safe?

Yes to both — you can bet your flip-flops on it. Filtration is just one of the 10 steps we take during our water quality process. And the other nine steps help provide the quality we’re proud of even before you start sipping. Learn all about it here.

Bottle Quality

Is it safe to drink from plastic water bottles? Does your packaging contain BPA?

The U.S. Food & Drug Administration (FDA) and other international health organizations and regulatory agencies have approved certain plastic as a safe food packaging material. We continually check out packaging materials to ensure they are safe for our consumers. We also abide by all FDA regulations.

All currently available scientific evidence indicates that the packaging used for bottled water is safe when stored sensibly as any other food product would be stored — at moderate temperatures and away from strong-smelling cleansers and chemicals — and the product is consumed by its “Best By” date.

All of our “single-serve” bottles from 8 ounces to 3 liter that are made from non-recycled PET #1 plastic, as well as our 1 gallon and 2.5 gallon bottles made from non-recycled HDPE #2 plastic, are completely BPA-free. The FDA classifies PET as safe for use in packaging and has authorized its use for decades. PET itself is an inert substance, meaning it does not react, dissolve or degrade when exposed to water or the environment. It also only generates extremely low traces of PET by-products which evaporate readily or migrate very slowly.

All of our 5-gallon bottles are now made of PET #1 plastic, which is BPA-free. Our 3-gallon bottles are currently made from polycarbonate #7 plastic, a strong, clear and reusable type of plastic. In tests, water packaged in our polycarbonate bottles has been found to contain trace levels (less than 1 part per billion) of BPA. Based on consumer preference, we are working hard to transition our 3-gallon bottles to BPA-free plastic bottles in the future.

Are your water bottle recyclable?

Yep, every last one. (Pretty cool, huh?) And when our 3-gallon and 5-gallon bottles are returned to us, we wash, sanitize and refill them more than 20 times. At the end of all that, we recycle them one last time. To join the (almost) never-ending cycle, visit earth911 to see how and where to recycle in your community.

How do I recycle plastic water bottles?

What a great question! We love recycling, and we’re glad you do too. We make our packaging as recycling friendly as possible. The thing is, recycling plastic water bottles is simple, but it changes from place to place. If your community collects recyclables, then (woo hoo!) you may be able to put your empty water bottles out for collection. If not, go to Earth911 to find a recycling location.

We’re also working with Keep America Beautiful to make more recycling bins available around Florida. Learn more here.

What’s the environmental impact of plastic water bottles?

Bottled water has the lowest environmental impact of all other packaged beverages. But we’re still working to make that impact smaller. We’ve reduced the amount of PET plastic in our half liter bottles by 60% since 2002 and reduced the size of our labels to save almost 20 million pounds of paper. Another big step was when our Madison bottling facility earned the title for Florida’s largest “green building.” It received the Leadership in Energy and Environmental Design (LEED) Silver certification.

Sourcing Our Springs

Where does your spring water come from?

Florida, of course! Zephyrhills® Brand 100% Natural Spring Water comes from five spring sources — one near the town of Zephyrhills and four other Florida springs that supply the fresh taste we all love. It’s no coincidence that Zephyrhills is known as “The City of Pure Water.” To get the full story, learn about our springs here.

Is bottled water regulated?

Absolutely. The FDA’s regulations for bottled water are just as strict as the EPA’s regulations for tap water, if not stricter. We test our spring water 60 times more often than most municipal water sources. To us, better standards mean a more fresh-tasting water, so we also test each bottling line more than 250 times a year. Some call it obsession, we call it greatness.

Donations, Discounts and Delivery

How can I request a sponsorship or donation?

Glad you asked! You can send your sponsorship or donation request here. Just FYI: We can only consider proposals 45 days in advance of your opportunity. The earlier you send it, the earlier we can respond to your request. Just keep in mind that we receive hundreds of requests for support each year and although we’d like to fund each one, that simply isn’t possible.

How can I obtain coupons for your products?

Deals do come around every once in awhile to help fellow Floridians stay refreshed. Be sure to keep an eye out for local circulars and on store shelves.

Can I have Zephyrhills® Brand 100% Natural Spring Water delivered to my home?

You bet — so long as we deliver in your area. Just hop on over to ReadyRefresh™ (our convenient delivery service) or give us a ring at: 1-800-274-5282 to learn if you’re in our delivery area. Then it’s as easy as walking to your front porch.

Sparkling Water

Where does sparkling water come from?

Our sparkling water is no secret — we’re happy to share the process, and the fresh taste itself. We add bubbles to our natural spring water by adding dissolving carbon dioxide gas at a low concentration. It may not sound very exciting, but the result is undeniably refreshing.

Is plain water a better choice for hydration than sparkling?

The adult human body is made up of roughly 60% water, so it’s important to replenish water that is lost naturally throughout the day as we sweat, visit the restroom and even breathe. All fluids can help maintain a proper water balance in your body, but water — plain or sparkling — does so without providing extra calories or added sugar, so it’s a great idea to make it your first choice for daily hydration.

Is sparkling water the same as carbonated water?

Yep, one and the same. We just add carbon dioxide to our natural spring water.

Is Zephyrhills Brand Sparkling Water naturally sparkling water?

No, we add the carbonation after we source our spring water. We think it’s a great addition to that Florida taste our fans know and love.

What's the difference between seltzer and sparkling water?

We get this one a lot. Both sparkling water and seltzer start with water and carbon dioxide. You may find differences in the taste because the water sources may vary by brand.

Do you have sparkling canned sparkling water?

Yes we do! Our 12 oz cans come in packs of 12 and in the following flavors: Cherry Lemon, Lemon Lime and Raspberry Lime.

What’s the best sparkling water flavor?

As we say in Florida (and everywhere else), the ball’s in your court. Why not try them all and be the judge?