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You Asked, We Answered.

Some questions seem to pop up time and time again, so we answered them here to make things easier. If you’re curious about something you don’t see here, ask us on our contact page. We always enjoy hearing from you.

Water Quality

How long do I have until my Zephyrhills® Brand 100% Natural Spring Water goes bad?

We don’t have an expiration date on our bottles — just a "Best By" date. To figure out the “Best By” date, find the letters “BB” one inch above or below the label (depending on where your bottle was made). The date to the right of those letters is when the water may start to taste less fresh.

Zephyrhills® products are each special and have different “Best By” dates:

  • Sparkling 1.0L PET: 12 months from manufacturing date
  • Sparkling 0.5L PET: 9 months from manufacturing date
  • Still (non-carbonated): 18 months from manufacturing date

What’s the best way to store my Zephyrhills® Brand 100% Natural Spring Water products?

It’s no big secret — handle them like any other food product. Just because Florida can be unreasonably hot doesn’t mean your water bottles should be. Keep them at a reasonable temperature and away from detergents, cleansers, car supplies and other strong-smelling things (like yesterday’s Mackerel).

How can I obtain a mineral analysis or your water quality report?

Glad you asked! We keep our water quality reports (based on independent testing from certified labs) right here. We make them available because we like to be just as transparent as our water.

How do you ensure the quality of your bottled spring water?

We go through a step-by-step process (10 steps to be exact) to make sure our bottled water is high in quality and taste. First we source our water from carefully selected Florida springs, then put it through extensive quality assurance tests. But once isn’t enough, so both our water and packaging go through multiple tests before they hit the shelves. See how we keep our water high-quality every step of the way in our Water Quality Report.

Does Zephyrhills® Brand 100% Natural Spring Water contain fluoride?

It’s really up to you. We have both fluoridated and non-fluoridated water. Our fluoridated bottled waters are clearly labeled and meet FDA standards, and you can check the fluoride value in our Water Quality Report.

Bottle Quality

Are plastic bottles still safe if exposed to extreme temperatures?

Our PET plastics are fully approved by the FDA for food and beverage storage and are entirely safe. That being said, you should store our bottles at moderate temperatures. (Don’t leave them out in the sizzling Florida sunshine.)

Is it safe to drink from plastic bottles? Does your packaging contain BPA?

The U.S. Food & Drug Administration (FDA) and other international health organizations and regulatory agencies have approved plastic as a safe food packaging material. We continually evaluate packaging materials to ensure they are safe for our consumers. We also abide by all FDA regulations.

All currently available scientific evidence indicates that the packaging used for bottled water is safe when stored sensibly as any other food product would be stored — at moderate temperatures and away from strong-smelling cleansers and chemicals — and the product is consumed by its “Best By” date.

All of our “single-serve” bottles from 8 ounces to 3 liter that are made from non-recycled PET #1 plastic, as well as our 1 gallon and 2.5 gallon bottles made from non-recycled HDPE #2 plastic, are completely BPA-free.

All of our 5-gallon bottles are now made of PET #1 plastic, which is BPA-free. Our 3-gallon bottles are currently made from polycarbonate #7 plastic, a strong, clear and reusable type of plastic. In tests, water packaged in our polycarbonate bottles has been found to contain trace levels (less than 1 part per billion) of BPA. By popular demand, we are planning to transition our 3-gallon bottles to BPA-free plastic bottles in the future.

Are your bottles recyclable?

Yep, every last one. And when our 3-gallon and 5-gallon bottles are returned to us, we wash, sanitize and refill them more than 20 times. At the end of all that, we recycle it one last time. To join the (almost) never-ending cycle, visit earth911 to see how and where to recycle in your community.

Sourcing Our Springs

Where does your water come from?

Zephyrhills® Brand 100% Natural Spring Water comes from five springs — one near the town of Zephyrhills and four other local Florida springs that supply the fresh Florida taste we all love. It’s no coincidence that Zephyrhills is known as “The Home of Pure Water.” To get the full story, learn about our springs here.

Is bottled water regulated?

Absolutely. The FDA’s regulations for bottled water are just as strict as the EPA’s regulations for tap water, if not stricter. We test our water 60 times more often than most municipal water sources. To us, better standards mean fresher tasting water. Hence why we also test each bottling line more than 200 times every day.

What about bottled water for folks who don’t live in Florida?

Even if people aren’t in our sunny state, they can still find natural spring water. By that we mean they can still get 100% natural spring water from other Nestlé Waters North America brands. Here’s the lay of the land (or in our case, water):

Arrowhead® Brand 100% Mountain Spring Water: Western region

Deer Park® Brand 100% Natural Spring Water: Mid-Atlantic

Ice Mountain® Brand 100% Natural Spring Water: Midwest

Ozarka® Brand 100% Natural Spring Water: Southern south-central states

Poland Spring® Brand 100% Natural Spring Water: Northeast

Zephyrhills® Brand 100% Natural Spring Water: Florida

Donations, Discounts and Delivery

How can I request a sponsorship or donation?

Thanks for your interest. You can send your sponsorship or donation request here. Just an FYI: We can only consider proposals 45 days in advance of your opportunity. The earlier you send it, the earlier we can respond to your request.

How can I obtain coupons for your products?

From time to time they could spring up (get it?) on our Facebook page.

Can I have Zephyrhills® Brand 100% Natural Spring Water delivered to my home?

You bet your flip-flops — just hop on over to the ReadyRefresh™ by Nestlé® site or give us a ring at: 800-950-9393 to order. Then it’s as easy as walking to your front porch.